Customer Service

PC, MAC and SERVER RAM, DRIVES and SSDs To Your Door

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Customer Service

We want you, our customer, to have the best purchasing experience possible.


Our commitment

We commit to replying to you within hours, with a recommendation for the right memory (or software, computer accessories or music recording products) and we’ll offer choices of name brands that give you the best value and full warranties.

Contacting us


  • If you have any questions, concerns or requirements
  • Call us at (877) 320-0225 Canadawide or (604) 770-0229 Lower Mainland of BC – we are sometimes busy shipping out RAM, but you can leave a voice message 24/7.
  • Email us at

Ordering and Shipment Tracking

You should receive an automated confirmation email when you submit an online orderform. Then, your order is double checked and assembled. If there are parts that need to be brought in, we will endeavor to email you a shipping estimate. Virtually all orders will arrive to you within 3-8 days. Occasionally there are manufacturer backorders that are outside of our control, we will do our best to keep you informed.

Your charge card is not charged until we are ready to ship (except for special order items). When we ship, we then email you a copy of your invoice as a confirmation. In most cases, this will have the shipping waybill number, you can track your package through the following links:

Keep in mind that the carrier will require 24 – 36 hours from shipping time in order to register the waybill number on their website so you will not see it online immediately. is a proudly 100% Canadian company

We adhere to this Privacy Statement

Our Terms and Conditions of Sale

Our products are covered by full Manufacturers’ Warranties.

Here’s what some of our other customers say about us.

Here are some support resources



Email your inquiry to
Use our online shopping cart by clicking the ADD buttons or call Toll free 877-320-0225 (604-770-0299 or 250-382-6227 in Vancouver/Lower Island BC)

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